These Terms & Conditions govern the use and purchase of goods and services provided by Flower Delivery Harringay for customers purchasing floral arrangements and related products online. By placing an order with us, you accept and agree to be bound by these terms. These Terms & Conditions apply to all customers across Harringay and the surrounding areas who use our website and services to order flowers online for delivery.
You must be at least 18 years old to register and place orders via our website. By using our services, you confirm that you satisfy this age requirement and have the legal capacity to enter into a binding contract.
1. Placing Your Order
Orders for flower delivery in Harringay can be placed directly through our website, selecting from our range of floral bouquets and gifts. After choosing your preferred arrangement, add your desired items to the basket and proceed to checkout. Please ensure you provide accurate delivery information, recipient details, and any special instructions required for successful delivery.
2. Order Confirmation
Once your order has been submitted and full payment received, you will receive an order confirmation. This confirmation constitutes acceptance of your offer. Should there be any issues with availability or payment, we reserve the right to contact you to arrange an alternative or to reject the order, in which case any payment taken will be refunded promptly.
3. Availability
All products are subject to availability. In the event your selected flowers or gifts are unavailable, we will notify you and offer a suitable replacement of equal or greater value, or provide a refund if no alternative suits your preference.
1. Pricing
All prices displayed on our website for flower delivery in Harringay are stated in Pounds Sterling (GBP) and include VAT unless explicitly stated otherwise. We make every effort to ensure that all product prices are correct at the time of publication. However, in the event of a pricing error, we reserve the right to cancel or amend the order following consultation with you.
2. Payment Methods
We accept payment by major credit and debit cards, as well as other secure payment methods indicated at checkout. Payment must be made in full at the time of order. Your order will not be dispatched until payment is received and confirmed.
3. Security
All payment transactions are processed using secure encryption technology to ensure the protection of your financial information. At no point do we retain your full card details beyond what is necessary to complete your transaction.
1. Delivery Areas and Timescales
We offer flower delivery services throughout Harringay and surrounding areas. Delivery dates and timescales are clearly indicated at checkout and may vary depending on product availability and destination. While we strive to ensure timely delivery, specific delivery times cannot be guaranteed. Deliveries may, however, occur within the range of standard working hours and specified time slots if chosen.
2. Special Instructions and Access
If special instructions or precise delivery details are provided, we will make all reasonable efforts to adhere to them. However, it is your responsibility to ensure that all recipient and address information is accurate. We cannot be held responsible for failed deliveries arising from incorrect or incomplete delivery details.
3. Delivery Attempt and Collection
If the recipient is not available upon delivery, we will attempt to leave the flowers in a safe location, with a neighbour, or otherwise as per your instructions. Failing this, a collection or redelivery arrangement may be required, subject to availability and additional fees.
On rare occasions, specific flowers or products pictured on our website may not be available due to seasonal limitations or market availability. In such cases, we reserve the right to substitute items with alternatives of equal or superior quality and value, ensuring the overall style and theme of the arrangement is maintained. You will be informed of any significant substitutions.
1. Cancellation by You
Should you wish to cancel your flower delivery order for Harringay, please contact us as soon as possible. Cancellations made at least 24 hours prior to scheduled delivery are eligible for a full refund. Orders cancelled less than 24 hours before delivery, or after dispatch, may be subject to partial charges or be non-refundable, particularly for bespoke or made-to-order arrangements.
2. Amendments
If you need to amend your order (e.g. delivery address, recipient details, delivery date, or product selection), please contact us promptly. While we will make every effort to accommodate changes, amendments cannot be guaranteed once your order has entered the preparation or dispatch stage.
3. Cancellation by Us
We reserve the right to cancel orders for reasons including, but not limited to, unavailability of stock, payment processing failures, or where delivery is not possible owing to circumstances beyond our reasonable control. In such cases, you will be promptly notified, and refunds issued accordingly.
Due to the perishable nature of flowers, returns are only accepted for products that arrive damaged or do not meet the description at the time of delivery. Any complaints or claims must be raised with us within 24 hours of delivery, providing photographic evidence where possible. Where claims are upheld, we will offer a replacement, a full refund, or an alternative resolution as appropriate.
We are committed to delivering excellent quality floral arrangements and gifts. Every product is created with care and attention using fresh flowers. Should you be unsatisfied with your flower delivery, please contact us within 24 hours of receipt so we can address your concerns and endeavour to resolve the matter promptly.
Flower Delivery Harringay will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, nor for any issues beyond our reasonable control. Our total liability for any claim directly arising from the supply of goods and services (including negligence) is limited to the price you paid for the relevant product or service in question.
We accept no liability for loss, damage, or delay where deliveries cannot be made due to inaccurate or incomplete information provided by you, or where events occur outside of our reasonable control, including—but not limited to—weather conditions, third-party failures, or delays affecting local delivery in Harringay and beyond.
It is your responsibility to ensure that all information provided during the order process is accurate and complete. This includes contact details, delivery addresses, and any required access instructions. You must also ensure that the recipient is available to receive the delivery, or that you have advised us of alternative delivery options. Please review your order and confirmation emails carefully for any discrepancies and notify us immediately if corrections are needed.
All content, text, images, and branding found on the Flower Delivery Harringay website remain the intellectual property of Flower Delivery Harringay and/or our content suppliers. You may not reproduce, redistribute, or use this material for any commercial purposes without explicit prior written consent from us.
Full details of how we collect, use, and securely store your personal data are set out in our Privacy Policy. We comply with all applicable data protection legislation in the UK and handle your personal information with the utmost care and confidentiality.
1. Severability
Should any provision of these Terms & Conditions be deemed unlawful, void, or unenforceable by reason of local laws or regulations, such provision shall be severed and the remaining provisions shall continue in full force and effect.
2. Amendments to Terms
We reserve the right to update or amend these Terms & Conditions at any time. Continued use of our website and services after amendments have been made constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
These Terms & Conditions and any disputes arising from the use of Flower Delivery Harringay services or related to these terms shall be governed in accordance with the laws of England and Wales. By agreeing to these Terms & Conditions, you submit to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions, feedback, or requests regarding these Terms & Conditions or your online flower order for Harringay and the surrounding areas, please contact our customer service team via the contact form on our website. We aim to address all queries in a prompt and efficient manner.
Note: These Terms & Conditions apply to all online flower delivery customers in Harringay as well as the surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Harringay, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Harringay.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
